Help Center

Get receipts from upload to export

PromJod.ai is designed around a simple review workflow: upload a receipt, let AI extract the important fields, confirm the result, then export or store it for accounting.

upload_file

Upload

Use JPG, PNG, TIFF, BMP, or PDF files. For best OCR quality, keep the receipt flat, uncropped, and well lit.

fact_check

Review

Check merchant, date, subtotal, tax, total, and line items before saving. Receipts that need attention stay in review.

table_view

Export

Use dashboard and history exports to move clean receipt data into spreadsheets or accounting workflows.

Common Questions

Why do I need LINE login?

LINE login connects each receipt to the right user and lets the system send processing results back through LINE when enabled.

What does action required mean?

The AI could not confidently detect enough key fields, so the receipt should be reviewed before export.

How do credits work?

Each new extraction uses credits based on the project credit settings. Your current balance appears in the sidebar, dashboard, and credits page.

How do I check production after deploy?

Run the smoke test with your Railway domain: BASE_URL=https://your-domain npm run smoke.

Best OCR Results

  • check_circleUse a clear image with all receipt edges visible.
  • check_circleAvoid strong shadows, glare, and folded totals.
  • check_circleReview totals and VAT fields when the receipt layout is unusual.
  • check_circleUse history filters to audit pending or action-required receipts.

Contact us

Need help with account setup, receipts, or AI extraction issues? Our team is ready to support you.

Email support

anas.isuu@gmail.com
LINE

LINE support

Add our LINE account for faster support and updates.

@322kqdxn